Santa Barbara Gift Shop
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Santa Barbara Gift Shop Frequently Asked Questions


What if I want many multiples of one basket or local delivery?

For local delivery or for quantities greater than 5 of one basket, please call and make arrangements at (805) 680-0096 or email sales@sbgifts.com .

Can you send gifts outside of the United States?

At this point in time, we are only sending parcels within the United States. We may, at some point, start shipping overseas. Shipments to Alaska or Hawaii require an additional $30.00 charge

Can you send gifts to PO, APO or FPO addresses?

No there is no delivery to these addresses.

Will I receive confirmation when the order is placed?

Yes, this is the reason that we have requested your email. If you do not receive confirmation, you can email us at sales@sbgifts.com

Are Saturday and Sunday (and Holidays) counted as business days with shipping?

No, these days should not be included when determining when a package might arrive.

What is your shipping policy?

Our packages are sent by standard shipping, which is UPS ground or USPS express. This is because it is a more cost effective way to ship, and packages which are large or heavy can cost quite a bit more to ship by air. Gifts which must be expedited, can ship ovenight, or 2nd day air for additional charges. Please call and make arrangements at (805) 680-0096 or email sales@sbgifts.com

Must I start a new order for each different recipient?

Yes, each order will be directed to one recipient address. If you have a number of recipients (with multiple addresses) contact us at (805) 680-0096 or email sales@sbgifts.com and we can facilitate this for you.

Is is possible to send a message with the gift?

Yes, the on-line process provides a place to write a personalized message that will be sent with the gift.

What is your policy on product substitution?

In the rare case that a basket item is unavailable, a product of equal or greater value will be added to the basket

 

Santa Barbara Abundance Basket

 Santa Barbara Abundance Gift Basket...

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Santa Barbara Afternoon Tea Basket

A Tea Collection Sure to Delight...

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Ocean Ambience Gift Tote

 A Lovely Ocean Life Gift Tote Bag with...

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Santa Barbara Gourmet Gift Set

A Lovely Set of Gourmet...

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